See below for frequently asked questions about the SafeAuto Mobile App.


More Questions? Call 1-800-SAFEAUTO (1-800-723-3288) or e-mail our Customer Service Department at

Why can't I sign in?

Please ensure that you have created an online account by visiting the My Policy Sign Up Page. Please note that if you purchased your policy in the last 24 - 48 hours, your policy may not be available to you.


I forgot my password.

If you have forgotten your password you can reset your password here.


I forgot my policy number.

You can find your policy number on most policy documents that you have received through the mail as well as the confirmation email you received after purchasing your policy.

You may also sign in using the phone number or email address linked to your policy. Once you have successfully signed in, your policy number can be found on home page of the app.


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